PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR WEBSITE, SERVICES, OR COMMUNICATING WITH US BY TEXT MESSAGE.
I. Purpose & Scope
Anywhere Clinic LLC ("Anywhere Clinic," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our services, communicate with us, or otherwise interact with Anywhere Clinic.
This Policy applies to users of our website, individuals who communicate with us electronically or by phone, and those who voluntarily provide personal information to us. This Policy does not govern the privacy practices of third-party websites or services that may be linked from our site.
Certain health-related information provided directly to affiliated medical groups or clinicians may be governed by separate privacy notices issued by those entities.
Neither Anywhere Clinic nor the Affiliated Medical Groups qualify as a "covered entity" or "business associate" under the Health Insurance Portability and Accountability Act and its amendments and regulations ("HIPAA"). Nonetheless, any Personal Information you provide may be subject to specific protections under applicable state laws, and Anywhere Clinic and its Affiliated Medical Groups may only use and disclose such information in compliance with such applicable laws.
II. Eligibility & Age Restriction
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that information from a minor has been collected, we will promptly delete it. Questions may be directed to privacy@anywhereclinic.com.
III. Information We Collect
A. Information You Provide
We may collect:
- Name, email address, phone number, mailing address
- Account credentials and preferences
- Communications sent to us via phone, email, text, or web forms
- Payment-related information (processed securely by third-party processors)
- Marketing preferences and consent choices
- Health-related information such as details about your mental health conditions or diagnoses, pregnancy status, medication usage, symptoms, and other information you opt to provide through our website
B. Automatically Collected Information
We may collect information through cookies, pixels, analytics tools, and similar technologies, including:
- IP address, browser type, device data
- Website interactions and usage patterns
- Advertising and conversion data
These tools help us improve functionality, security, and performance. We may also employ session replay technologies to monitor interactions with our website (clicks, mouse movements, scrolls) to help with website optimization.
IV. How We Use Information
We may use personal information to:
- Provide and improve our services
- Manage accounts and scheduling
- Respond to inquiries and provide customer support
- Send administrative or account-related communications
- Conduct analytics, security monitoring, and compliance activities
- Communicate updates and information you request or consent to receive
- Comply with applicable laws, lawful requests, and legal processes
- Prevent, identify, investigate, and deter fraudulent, harmful, or illegal activity
- Create anonymized, aggregated, or de-identified data for research and business operations
V. SMS Communications
SMS Consent & Purpose
If you provide your mobile number and consent to receive text messages, Anywhere Clinic LLC may send non-marketing SMS messages related to:
- Scheduling
- Account notifications
- General service-related updates
Message frequency may vary. Message and data rates may apply.
Opt-Out & Help
You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP. You may also text STOP to 754-701-2805.
Mobile Information Sharing
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not required to use our website or services.
VI. Your Choices
You have the following choices with respect to your Personal Information:
- Access, Update, or Delete Your Information, If you have registered for an account with us, you can contact us to request changes to the account.
- Opt-out of Email Marketing Communications, Follow the opt-out or unsubscribe instructions at the bottom of any marketing emails.
- Text Marketing, Reply STOP to marketing messages or text STOP to 754-701-2805.
- Mobile Location Data, You can disable our access to your device's precise geolocation in your mobile device settings.
- Advertising Choices, You can limit the use of your information for interest-based advertising by blocking third-party cookies in your browser settings.
You will need to apply these opt-out settings on each device from which you wish to opt out.
Do Not Track: Some Internet browsers may be configured to send "Do Not Track" signals. We currently do not respond to "Do Not Track" or similar signals. To find out more, please visit allaboutdnt.com.
Logins via Third-Party Platforms: If you choose to connect to our services through Google or another third-party platform, you may be able to use your settings in your account with that platform to limit the information we receive.
VII. Disclosure of Information
We may share information with:
- Affiliated Medical Groups, For purposes consistent with this Policy so they can deliver healthcare services to you
- Service Providers, Organizations performing services on our behalf
- Payment Processors, Such as Stripe, for processing payment card information
- Analytics and Advertising Partners, For analytics and interest-based advertising purposes
- Professional Advisors, Such as lawyers, auditors, bankers, and insurers
- Legal or Regulatory Authorities, When required by law or legal process
- Business Successors, In the event of a merger, acquisition, or business transfer
We do not sell personal information in exchange for money.
VIII. Other Sites and Services
Our website may contain links to websites, mobile applications, and other online services operated by third parties. We do not control these third-party services and are not responsible for their actions. We encourage you to read the privacy policies of other websites, applications, and online services that you use.
IX. State Specific Notices
A. Notice to Nevada Residents
Anywhere Clinic does not sell, rent, or lease your Personal Information to third parties according to Nevada law. However, if you are a resident of Nevada and would like to submit a request not to sell your personally identifiable information, you may do so by contacting us at info@anywhereclinic.com.
B. Notice to California Residents
California residents are entitled to request and obtain from us once per calendar year information about the categories of Personal Information we have shared with third parties for their own direct marketing purposes. To request this information, please contact us using the information provided in the Contact Us section below.
X. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, security risk is inherent in all web-based and information technologies, and we cannot guarantee that unauthorized third parties will not be able to defeat our security measures. It is your responsibility to protect the security of your login information, including your username and password.
XI. Changes to This Privacy Policy
We may update this Privacy Policy periodically. If we make material changes, we will notify you by updating the effective date and posting the revised Policy on our website. Your use of our services after the effective date of any modified Privacy Policy indicates your acceptance of the updated terms.
XII. Right to Complain
You have the right to complain if you feel we have violated your rights. We will not retaliate against you for filing a complaint. You may either file a complaint:
- Directly with us by contacting our Compliance Officer at privacy@anywhereclinic.com. All complaints must be submitted in writing; or
- With the Office for Civil Rights at the US Department of Health and Human Services. You may email at OCRComplaint@hhs.gov or visit hhs.gov/hipaa/filing-a-complaint
XIII. Contact Us
If you'd like to receive additional information about our privacy practices, have questions, or would like to make a request, you may contact us at:
By Email: privacy@anywhereclinic.com
Postal Mail:
Anywhere Clinic
Attn: Privacy
4029 Dean Martin Drive
Las Vegas, NV 89103
By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
